At Caffissimo, our training & support programs ensure all aspects of the business are covered so franchise owners will feel confident running their own business.


Cafe Owner Training

Cafe owners are fully trained in Perth at Caffissimo's HQ, our training is delivered via a combination of:

  • Hands on experience @ Caffissimo HQ
  • The supply of training manuals
  • Ongoing field support
  • Direct support from management at all times

Your learning starts with our in-house trainer at Caffisimo HQ, where we arm you with the tools to make your business a success. We cover a wide range of areas including: customer service, coffee and food prep, health and safety, day-to-day running of business, financial management and human resources.

Your success is our success

Ongoing Training & Support

We believe in treating our franchisees, the way we would like to be treated ourselves...
— Mike & Wendy Barr, franchise co-founders

We pride ourselves on our open communication channel between head office and franchisees - it is extremely important that if you need help - at anytime - in any area of the business, that you talk to us promptly and directly, we are here to assist you in making your business a success.

In addition to head office support, there is ongoing training in the form of meetings where cafe owners can build on their skills, covering a range of topics, to help support you and the growth of your business.

Team Training

Accredited courses available for employees.